Hero Forge is one of the most popular tools for designing your own miniatures. Once you've finally settled on what hair you'd like, you have the option to pay a small fee to download the .STL file (3D model file) from Hero Forge and it's yours to keep.
We'll happily print your .STL file and send you a gorgeous physical copy of your wonderful (or insane) miniatures. This process involves us carefully supporting your model to prepare it for printing (each model takes about 1 hour of careful work to prepare: no awful computer-generated auto-supports here!), then we print and post-process it just the same as we do any other mini, securely package it and deliver it safely to you.
Why not let Hero Forge print it?
Well you can and they do offer this service. It costs $29.99 for a comparable product and we print ours at a higher resolution (0.04mm layer height) in our premium, high-detail and tough ABS-like resin. You also don't receive a copy of the .STL for that money.
How does the model size work?
When making your Hero Forge model, some items will have either an XL or XXL label on them. XL tags indicate complex or especially large pieces (e.g. a huge Warhammer or wings). XXL models are either mounted or have four or more XL parts. Please double check you have the right size before you make your purchase. To be sure, you can select the 'Buy' menu on the Hero Forge website and you will see whether XL or XXL surcharges apply to the model you have created.
What do I do with my .STL file?
Simply email the file to firstname.lastname@example.org quoting your order number.
Can I buy multiple minis now and send files over at a later date?
Unfortunately not. If you'd like multiple minis printed, please send over all of the STLs at the same time.
STL arrived within minutes of order completion.
It's your table so it doesn't really matter which scale you choose but you should aim to keep your scale consistent so that models don't look poorly proportioned in relation to one another.
The studios we work with create their models in either scale. Given that we think scale is important, but also want you to have the best range to choose from, we allow most models to be rescaled to either 28mm or 32mm scale free of charge. Some are suitable to both scales and are designated '28-32mm'. In other cases, you'll see what scale they have been modelled in and they will either have the option to 'upscale to 32mm' or 'downscale to 28mm' depending on this. Do note that if you choose to upscale or downscale a model, it may affect how it is based.
Normally, we keep don't rescale the base. So a 25mm (1 Inch) base will remain at that diameter. But if a model comes with an intricate base that has been designed for it to fit into exactly then we will reduce/enlarge the base alongside. This will mean your base will no longer fit a 1 inch grid exactly. In those cases you might choose to use a plain base instead and design it yourself.
Many of our models are also available in 54mm or 75mm scale. These are not just upscaled models but are HD versions of the model. They are truly beautiful and have incredible levels of detail. As a result, not all models are available at this larger scale but you can filter by availability in the model catalogue.
If you have any questions about any of the models and how we would scale it for you, do get in touch. Similarly, if the scaling you require is different to those we typically provide, we can arrange a custom order very easily.
Your order will then be carefully packaged and securely sealed before we drop it off with the courier. UK Delivery will then take 2-4 days to reach you. Free delivery is available on all UK orders over £40. This will option appear at checkout.
Delivery to Europe will take a little longer. We'd say between 5-7 days normally.
Delivery to the USA and Canada can take up to 17 days.
If you do return your order to us, we ask that you carefully package any items so they are not damaged in transit. Unfortunately, we can't offer a refund if items don't return in the condition that they left us.
To begin this process please drop Todd an email: email@example.com
If there are any problems with your order, please get in touch with us and we'll do what we can to put things right.